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Refund & Cancellation Policy

Effective Date: 24th June, 2026

1. General Policy

The Contemporary Foundation for Art and Craft (CFAC) strives to provide a seamless registration experience for the National Arts Olympiad. Please note that the applicable registration fee—whether processed for individual participation or via an institutional/campus enrollment, and regardless of the final amount or applied multi-stream discounts—is strictly non-refundable, non-adjustable, and non-transferable once successfully processed. By completing the registration, the parent, legal guardian, or authorized teacher acknowledges and agrees to these terms.

2. Exceptions for Technical Failures

In accordance with Reserve Bank of India (RBI) directives on digital transactions, we will process a full refund exclusively under the following verified technical circumstances:

  • Double DeductionIf your account is charged multiple times for a single student's registration due to a network timeout, server error, or payment gateway glitch.
  • Registration FailureIf the payment is successfully deducted from your bank account, but the system fails to generate a registration confirmation or official Application ID on the My CFAC App/Portal.

3. Verification of Claims

To securely process a refund under the aforementioned exceptions, CFAC reserves the right to request additional supporting documentation. This may include official bank statements, transaction screenshots, or UPI reference numbers to accurately verify the payment discrepancy and prevent fraudulent claims. Any verification data shared is treated strictly in accordance with our data privacy guidelines.

4. Cancellation & Withdrawal

Individual Participants

Participants may choose to withdraw from the Olympiad simply by not submitting their artwork or performance video within the stipulated timeline. However, voluntary withdrawal, absence, or failure to submit entries does not qualify for a refund under any circumstances.

Institutional Partners

Schools and academies registering as free associated centers may withdraw their participation by notifying our coordination team via email at least 15 days prior to the commencement of their designated Olympiad execution window.

5. How to Request a Refund

If you experience a verified technical failure as outlined in Section 2, the registering Parent, Legal Guardian, or Authorized Teacher must contact our support desk within 7 days of the transaction. Please include the Transaction ID, Student Name, and Registered Phone Number in your request.

Email contact@cfac.in

* Approved refunds will be credited directly back to the original payment source within 5–7 business days.